Terms & Conditions


How I work  

Here’s what you can expect when you work with me.  


Working Week 


I will respond to your emails/messages as soon as possible during the working week. All effort will be made to respond over the weekend but if I am unavailable, I will make contact as soon as possible thereafter. 


My set days (currently) for working are 

Mondays and Tuesdays, Thursdays and Fridays 9.30am until 3.00pm

That said, I am not always in front of my computer during these hours.  

If you need to speak with me, I am happy to set-up a scheduled time. If it is your preference, we can set up a recurring check-in call during my standard business hours.  



Confidentiality is very important to me, so you can be sure that all of your private information is protected.  If you share your passwords with me I will keep the information encrypted and stored off-line. 




50% of the payment will be invoiced and due in advance of the work. 

50% will be invoiced and due upon completion of the project.

Payment can be made by BACs and should be paid within 2 days. 


Notice period

Should you wish to end our arrangement then I require 14 day’s notice. 

I will offer you 14 day’s notice should I need to end the agreement also. 


Any Problems?

If you have any problems or are unhappy about any element of the work I carry out for you, please do not hesitate to speak to or email me so we can resolve any issues quickly. I hope you find my work to be of excellent quality, and I openly welcome positive and negative feedback.


How To Contact Me:


Business name: Linz Creates Ltd

Website: www.linzcreates.com


Email: [email protected]

(Email me to set up a call as I don’t like to give my number out)


Legal stuff

I will carry out my work in accordance with good industry practice and at the standard expected from a suitably qualified person with relevant experience. That said, I can’t guarantee that my work will be error-free and whilst most problems can be fixed quickly, I also have professional indemnity insurance to cover me for any liabilities to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages.

You can request to see a copy of my insurance policy at any time.

Finally, if any provision of this contract shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.



Intellectual property rights

Just to be clear, “Intellectual property rights” means all patents, rights to inventions, copyright (including rights in software) and related rights, trademarks, service marks, get up and trade names, internet domain names, rights to goodwill or to sue for passing off, rights in designs, database rights, rights in confidential information (including know-how) and any other intellectual property rights, in each case whether registered or unregistered and including all applications (or rights to apply) for, and renewals or extensions of, such rights and all similar or equivalent rights or forms of protection which subsist or shall subsist now or in the future in any part of the world.

First, you must guarantee that all elements of text, images or other artwork that you provide are either owned by your goodselves, or that you have permission to use them. When you provide text, images or other artwork to us, you agree to protect us from any claim by a third party that we’re using their intellectual property.

I guarantee that all elements of the work that I deliver to you are either owned by me or I’ve obtained permission to provide them to you. When I provide text, images or other artwork to you, I agree to protect you from any claim by a third party that you’re using their intellectual property. Provided you’ve paid for the work and that this contract hasn’t been terminated, I’ll assign all intellectual property rights to you as follows:

You’ll own any website that I design for you, plus any visual elements or written copy that I create for you. This goes for digital images also and written copy for either your blog, website or social media channels. 

I will give you source files and finished files and you should keep them somewhere safe as I am not required to keep a copy. You will own all intellectual property rights of the text, images, site specification and data that you provided, unless someone else owns them.

I own any intellectual property rights I have developed prior to, or developed separately from this project and not paid for by you. I own the unique combination of these elements that constitutes a complete design and I will license its use to you, exclusively and in perpetuity for this project only, unless we agree otherwise.

Displaying of work

As a designer, I love to show off my work, so I reserve the right to display all aspects of the creative work, including sketches, work-in-progress designs and the completed project on my portfolio section and online or in articles on websites, magazine articles and in books.

Thank you for taking the time to read through these terms, and I look forward to working together happily and harmoniously.

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